1. Introduction
Catnnect, Inc. ("we," "us," or "our") develops and operates the ReplyOkay mobile application (the "Service"). This Privacy Policy explains how we collect, use, and protect your information.
By using the Service, you agree to the data practices described in this policy.
Effective date: April 30, 2026 · Last updated: April 30, 2026
2. Information We Collect
Information you provide:
| Data Type | Description |
|---|---|
| Daily Status Check-ins | The status you select each day (Great / Okay / Not Feeling Well) and the time of submission |
| Response Content | Emoji and text responses from family members to status check-ins (optional) |
| Reminder Settings | Your preferred time for daily reminder notifications |
Automatically collected information:
| Data Type | Description |
|---|---|
| Device Identifier (Anonymous UID) | Automatically generated by Firebase Anonymous Authentication to identify your device; not linked to any personal identity |
| Push Notification Token (FCM Token) | Used to deliver push notifications to your device; not used for advertising |
| Pairing Information | The pairing code and pairing status linking an elderly user and a family member |
3. How We Use Your Information
We use the information we collect solely for the following purposes:
- Providing the daily check-in and notification features
- Sending push notifications to the paired family member
- Displaying weekly status history
- Sending daily reminder notifications (if enabled)
We do not use your data for advertising, marketing analytics, or sale to third parties.
4. Third-Party Services
The Service uses Google Firebase as its backend infrastructure:
| Service | Purpose |
|---|---|
| Firebase Anonymous Authentication | Device identification without requiring an account or personal information |
| Cloud Firestore | Storing status check-ins, responses, and pairing data |
| Firebase Cloud Messaging (FCM) | Delivering push notifications |
| Firebase Cloud Functions | Running scheduled evening notifications for family members |
For Google's privacy practices, please visit: policies.google.com/privacy
5. Data Retention
Your data is retained until you request its deletion. To delete all of your data, please contact us at hi@catnnect.com. We will complete the deletion within 30 days of receiving your request.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your personal data
- Discontinue use of the Service at any time
To exercise any of these rights, please contact: hi@catnnect.com
7. Data Security
We protect your data through Firebase's security infrastructure, including transport encryption (TLS) and access controls. In the event of a data breach, we will notify affected users as required by applicable law.
8. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will notify users through an in-app notice.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
Catnnect, Inc.
hi@catnnect.com